This training course introduces participants to a variety
of the simplest, most effective and widely used tools and techniques for process
documentation, analysis and improvement. It enables participants to understand
the language of process analysis by defining business functions, processes,
activities and tasks, and to apply a range of process mapping tools that will
assist internal auditors in focusing their audit efforts in this area.
Topics
Covered
·
What
is process mapping, and why use it?
·
How
to map business processes
·
How
to transform written notes into meaningful diagrams / process
maps
·
Tools
available to assist in process mapping
·
Tips
on analysing the process map for audit efficiency, process effectiveness and
fraud prevention
·
How
to present your process maps to auditees and the audit
committee
Learning
Outcomes
By
the end of the training course, the participant will be able to:
·
define
business functions and elementary business processes
·
map
processes and activities – Applying fundamental tools
·
identify
organisational structural issues in process design
·
analyse
processes for efficiency and control risks
·
provide
insights on redesigning processes for more efficient and effective
operations
·
identify
process cost drivers and possible cost savings
·
plan
and implement process improvements.