Reviewing & Improving Business Processes – Online Classroom

27 May — 28 May 2024
Loading Events

« All Events

Reviewing & Improving Business Processes – Online Classroom

May 27 @ 10:00 am - May 28 @ 1:30 pm AEST

This training course is a teaching tool for all managers regardless of their industry or functional area. It educates them on the concepts and tools needed by managers in leadership positions to make process changes in the areas for which they have accountability.  

Learning Outcomes:
By the end of the training course, the participant will be able to understand:

  • learn a methodology of process improvement and tools to execute it
  • compare/Contrast popular performance improvement movements (6 Sigma, ISO, Baldrige)
  • discuss critical process improvement tools and their practical application on audits
  • learn the concept of process mapping and how to apply it 
  • gain knowledge on the delicate balance between risk management and best practice efficiencies
  • glean insights into performance measurement principles and project management guidelines
  • learn how to create action plans to communicate process improvement ideas to process owners
  • understand the components of effective change management for process improvements
  • construct a process to quantify the tangible ROI on process improvements
  • discuss the 17 principles to Excellent Business Processes
  • read real-world case study examples
CPE Points: 7
Knowledge Level: Intermediate
Delivery Format: Facilitator-led training via Zoom (Note: This training program will be delivered in two 3 and a half-hour lessons, over two days using Zoom. Registrations will be strictly limited to 12 participants to allow maximum interaction in the online environment.)
 
For Funds Transfer payments: Download the funds transfer registration form here and email the completed form to [email protected]

Our speakers

  • Name
    Mr Jeffrey Berk
    Biography
    Jeffrey A. Berk is a consultant and trainer from the United States. He has presented topics and trained on process improvement and has been quoted and published in several periodicals... He is currently the Chief Operating Officer for a technology firm in Chicago, IL and also teaches a graduate school course on process improvement at Loyola University in Chicago, USA. Jeffrey A. Berk is a consultant and trainer from the United States. He has presented topics and trained on process improvement and has been quoted and published in several periodicals... He is currently the Chief Operating Officer for a technology firm in Chicago, IL and also teaches a graduate school course on process improvement at Loyola University in Chicago, USA. 
     

Details

May 27 @ 10:00 am AEST May 28 @ 1:30 pm AEST

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Reviewing & Improving Business Processes - Online Classroom - IIA Australia - Member
  • $ 650.00 – Member
Reviewing & Improving Business Processes - Online Classroom - IIA Australia - Non-Member
  • $ 785.00 – Non-Member
Reviewing & Improving Business Processes - Online Classroom - Overseas Non-Member
  • $ 713.64 – Non-Member
Reviewing & Improving Business Processes - Online Classroom - NZ and PNG
  • $ 590.91 – Non-Member