1. Understanding the meaning of integrity and what it looks like is critical to creating an integrity program based on suitable principles.
2. An integrity program includes such things as the organisational values, code of conduct, gifts and benefits, conflicts of interest, fraud / corruption / misconduct / whistleblowing processes, complaints and integrity education.
3. It is important to monitor the integrity program to ensure it is giving the expected results and behaviours across the organisation. Suggestions of the hard and soft controls that can be in place including the relevant measures are outlined