IIA-Australia Factsheet - Root Cause Analysis
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|Internal auditors detect issues when they perform audits, which are usually called ‘findings’ or ‘observations’. They then seek to identify a recommendation that will remediate the observation. In many cases, internal auditors will recommend a course of action that is merely a symptom (indicator) of the problem, rather than why the issue occurred in the first place. If internal auditors do not find the root cause, issues will continue to occur and future audit reports will continue to report the same issues, rendering internal audit a costly exercise in doing nothing useful.|
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