The Institute of Internal Auditors – Australia (IIA-AU, we, us, our) is committed to protecting the privacy of the personal information we collect and receive. This policy has been developed in accordance with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) (Privacy Act).
This policy explains how IIA-AU collects, uses, discloses and otherwise handles personal information relating to individuals, whether or not they are members. It also explains how you can ask to access and correct the personal information we hold about you or complain about any suspected privacy breach. Nothing in this policy limits any of our other obligations at law.
IIA-AU is required to collect personal information only by lawful and fair means. Where possible we will collect personal information we require, directly from you.
Personal information we hold may include your name, current and previous addresses, telephone numbers, e-mail addresses, your employer and employment details as relevant to our purposes, your preferences and interests as relevant to your membership or potential membership with IIA-AU, and information we require to perform our services to you, or to allow the organisation you work for to provide IIA-AU with services. Further information may be collected with your consent in specific instances as notified to you.
Personal information entered into the IIA-AU database will not be used or disclosed by us, except as authorised by you or as is reasonably necessary for the purposes outlined to you.
Should you choose not to provide personal information we may not be able to provide you with the services or may not be able to provide you with the services to a sufficient level that we regard as best practice.
We may collect personal information:
Most internet browsers are set to accept cookies. If you prefer not to receive them, you can adjust your internet browser to reject cookies. Rejecting cookies can, however, limit the functionality of our website. There are a range of websites that provide tips on how to disable cookies. Here is an example. However, please note that IIA-AU does not endorse the content of external websites. You are advised to refer to them at your discretion.
IIA-AU has enabled the Google Analytics Demographics and Interest Reporting functionality available through Google Analytics. IIA-AU use first-party cookies and third-party cookies to collect information.
IIA-AU and its authorised service providers, use web beacons in conjunction with cookies to collect information that enables us to greater tailor our services to your interests and needs, such as your browsing activities and website and email clicks. Web beacons typically work in conjunction with cookies and are small graphic images that may be included in our sites or other communications and can identify our users and user behaviour. Our authorised service providers may also use information collected from your browsing activities to help us target relevant advertising on our website and other places on the Internet. These technologies assist IIA-AU to understand the usefulness of our offerings to you and help to deliver increasingly greater value to our membership and other services.
If you would like to opt-out of the collection of cookies and other technologies then follow the instructions above (in the ‘Cookies through the IIA-AU website’). This will instruct you on how to reject cookies. You can also find out more from Google.
Your personal information may be used by us or our associates to:
You can opt out of receiving marketing communications from IIA-AU at any time through the following channels:
Unsolicited personal information is personal information we receive that we have taken no active steps to collect. If the information we receive is not required for IIA-AU to perform one or more of our services or activities, IIA-AU will destroy or de-identify the information as soon as practicable.
IIA-AU takes reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide.
We recommend that you:
We take reasonable steps to protect your personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
You can also help to protect the privacy of your personal information by keeping passwords secret and by ensuring that you log out of the website when you have completed your transaction. If you become aware of any security breach, please contact IIA-AU as soon as possible.
We will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed.
IIA-AU is not responsible for the privacy or security of third party websites that you access via links on the IIA-AU website.
You are able to access your personal information that we hold, with some exceptions as allowed by law. To obtain a copy of your personal information, write to the IIA-AU requesting the information and we will assess your request and provide you with a response, usually within 10 working days. We reserve the right to charge a reasonable fee for the provision of this information. If we refuse your request, or if we refuse to give you access in the manner you requested, IIA-AU’s policy is to provide you with written confirmation of the reasons for our refusal and the available complaint process.
Members can access and update their contact details by logging in to the member-only area of the website. For any personal information that can’t be accessed and corrected through website please contact IIA-AU.
This policy may be varied from time to time in accordance with any changes to our practices or changes to the way we collect, use and disclose any personal information. You should check this policy regularly so that you are aware of any variations made to this policy.
If you have a complaint about how IIA-AU has collected, stored or used your personal information, please contact IIA-AU. We will endeavour to deal with your complaint and take any steps necessary to resolve the matter promptly, but usually within 15 business days.
If your complaint is unable to be resolved within 10 business days, IIA-AU will advise you in writing including letting you know when we expect to provide our response.
If you are unhappy with our response, you can refer your complaint to the Office of the Australian Information Commissioner, whose contact details can be found here.
Please contact IIA-AU if you have any queries about the personal information that IIA-AU holds about you including the way we use or disclose that personal information or you wish to access or correct the personal information held by us or opt out of receiving our marketing communications. Our contact details are set out below.
The Privacy Officer
Level 5, 580 George St, Sydney, NSW, 2000
T: +61 2 9267 9155
E: [email protected]