General
These terms and conditions apply to your:
- application for membership with; or
- application for an award; or
- enrolment in a learning course held by; and/or
- attendance at an event held by,
the Institute of Internal Auditors-Australia (IIA-AU, we, us, our). It is your responsibility to review these terms and conditions prior to application or registration/enrolment.
By signing up for an event or educational course or making an application for membership, you agree to be bound by these terms and conditions. We reserve the right to amend these terms and conditions at any time and will provide the most recent version on our website.
In addition, by making an application for membership, you agree to be bound by
Failure to comply may lead to sanctions under the IIA-Australia’s disciplinary process.
Payment
General: All prices are inclusive of GST, except where specified.
Payment for events and courses: Payment in full is required by the registration closing date in order to attend. Anyone that has not completed payment will not be on the registration list and may not be admitted to the course/event or receive their link to the online platform.
Membership fees: Individual annual membership fees are due in full 1 July each year or pro rata upon joining IIA-AU. We generally send you a reminder approximately 1-2 months before the renewal date. Membership fees are non-refundable, and membership is non-transferable.
Group membership: Upon receipt of a group membership application your organisation will be invoiced. As with individual membership, fees are due in full 1 July each year or pro rata upon joining IIA-AU. We generally send you a reminder approximately 1-2 months before the renewal date. Membership fees are non-refundable, and membership is non-transferable. Should there be any changes within your organisation, you can at any time add additional members at a pro rata fee. Organisation membership will only be invoiced to the organisation.
Failure to pay membership fees: IIA-AU membership fees are due 1 July annually. If you do not pay your membership fees, you will cease to be an IIA-AU member and be removed from the IIA-AU active member database from 1 October that year. Membership benefits will be restricted for all non-financial members. If your membership does lapse you must not use any IIA-AU professional designation after your name or otherwise claim to be a member of IIA-AU.
Invoices: When you complete your copy of a registration or membership application form, this becomes a tax invoice in compliance with ATO requirements. This can be used to make payment by the payment methods noted on the registration or application and you can keep this completed form on file for your tax records. Please note: invoice payment terms for events and courses are 14 days from date of issue or the close of enrolment/registration, whichever is earlier.
Costs incurred by IIA-AU in processing fees: IIA-AU reserves the right to charge back to you all external costs incurred in the processing of fees.
CPD – Continuing Professional Development
Requirement for membership: In order to maintain membership, members (excluding affiliate and student grad members) are required to comply with IIA-AU's CPE policy. IIA-AU may conduct annual audits of a random selection of members to check compliance with the CPE requirements. Members who have not maintained the minimum number of CPD hours may be subject to disciplinary action.
Recording of CPE points: IIA-AU members who pre-register for an IIA-Au course or event will have their CPE record updated automatically upon the completion of the program. It is the responsibility of IIA-AU members who attend external events or courses, view on-demand recordings of events or complete other CPE eligible activities to update their own CPE record manually. View the CPE Requirements for details. IIA-AU members who have registered for an event/course but are unable to attend, are responsible for notifying us of non-attendance by emailing [email protected]. Records of attendance are maintained on file for auditing purposes. For all CPE queries, please contact [email protected].
Privacy Notice
IIA-AU collects and stores your personal information in accordance with the privacy principles contained in the Privacy Act 1988 (Cth), as amended, for the purposes of providing membership services, education and training programs, and to manage our relationship with you. You consent to us collecting, holding, using, and disclosing your information for the following purposes:
Communication from IIA-AU: We may use your details to promote products and services in the form of email communications and/or other types of communication. Update your personal IIA-AU website profile preferences or email [email protected] if you would prefer not to receive communications from IIA-AU.
For the purposes of course administration: Your details may be provided to parties directly related to the administration or facilitation of the course.
For the purposes of an event: Your details may be provided to parties directly related to the event including the event registration manager and venues for the purpose of room bookings, catering needs and other options.
Irrespective of your profile preferences IIA-AU will send you confirmation, reminder and follow up emails, and other communications, that directly relate to your membership and courses/events you have registered for.
Communication from third parties: IIA-AU may share your details with conference sponsors and exhibitors for promotional purposes. Each conference will include such terms and condition if they apply, along with an opt out option.
View IIA-AU’s full privacy policy.
Events and Learning Courses
The following terms and conditions apply specifically to our courses and events.
Your conduct at courses and events
Health & Safety: You must agree to comply with the required health and safety processes and protocols in place at the event or forum where it is conducted, including any laws or government restrictions (where not conducted online). You must not attend in-person if you have symptoms of any illness such as a high temperature, dry cough, sore throat or runny nose.
Behaviour: You are expected to behave in a professional and appropriate manner when participating in an IIA-AU event/course. IIA-AU reserves the right to prohibit entry of any person to an IIA-AU event or eject any person from a course or event based on behaviour deemed inappropriate by IIA-AU staff and/or its agents and others working under its authority. You acknowledge that cameras, audio, and video recorders may not be permitted at certain venues or events and must not be used to record online courses without permission.
Canvassing: Canvassing is strictly prohibited at IIA-AU events/courses. Promotional materials may not be distributed at the venue or online classroom except by approved sponsors. If you violate this policy, you will be asked to leave, and IIA-AU members may be subject to disciplinary action. or have their membership revoked.
Registration Discounts
General: IIA-AU may from time to time have promotional offers, including without limitation discounted rates for ‘early bird’ registrations. Check each event registration page for available options.
Most of IIA-AU’s major events offer a discounted member rate(s) and some also offer group rates for delegates registering from the same organisation. Check each event registration page for available options.
IIA-AU members may also be offered additional discounts from time to time.
Any promotional offers are exclusive and are non-transferable. Delegates are entitled to one discount per registration.
Registration Notice
General: IIA-AU member registration rates are not transferable to non-IIA-AU Members. By selecting a member registration rate, you represent that you are a current financial member of IIA-AU and that the registration is made in the IIA-AU member’s name only. A breach of this may result in a cancellation of the product/service and/or IIA-AU membership, along with disciplinary action.
Please note: You are not registered for an event/course until payment is confirmed. If you do not receive a confirmation email within three days, please call IIA-AU on +61 2 9267 9155 to confirm that your registration has been received. Where places are limited in an event or course, they will be allocated on a strictly ‘first in’ payment basis. In the event that no space is available, you will be notified immediately and will not be charged.
Substitutions: Should you be unable to attend, you may send a substitute in your place. IIA-AU must be notified of all substitutions prior to the commencement of the event/course. Refer to ‘General’ above in relation to non-member and member registration rates.
Promotional offers and competitions: Refer to the relevant webpages for applicable promotional offers and competition terms and conditions.
Cancellation by you
General Events and Courses: Subject to any rights you may have under law:
- cancellations must be requested at least 14 days before the registration closing date detailed on the relevant event registration page;
- any costs incurred by IIA-AU in connection with the registrant’s cancellation, including third party costs and administrative fees, will be deducted from any refund provided. In certain cases, that may result in no refund being payable where you make a cancellation request.
Should a registrant be unable to attend, they may send one substitute in their place. IIA-AU must be notified of all substitutions prior to the event. Refer to ‘Registration Notice’ above in relation to Substitutions.
Formal Education: Refer to the relevant applicable cancellation, withdrawal, and deferral policies and fees included in the Program Information guides and Student Handbooks.
Cancellation by us
General: Sometimes our courses/events are cancelled, varied, rescheduled, or postponed due to Force Majeure, situations which affect the facilitators/speaker, or other causes. In these terms and conditions, a “Force Majeure Event” means any of the following (whether or not foreseeable or anticipated): acts of God, terrorism, war, civil unrest, strike or labour dispute, lack of transportation, breakdown, labour or material shortage, blockade or embargo, supplier failure, epidemic or pandemic, government restriction or recommendation, legal requirement, extreme weather, earthquake, drought, fire, flood, explosion, natural disaster, and/or any other event, cause or circumstance that is beyond our reasonable control.
We are not responsible for airline tickets, hotel costs, other tickets or payments, or any similar fee penalties or related/unrelated losses, costs and/or expenses the registrant may incur or have incurred as a result of any cancellations or changes.
Notification: We will use reasonable endeavours to notify registrants of a cancellation, variation, rescheduling, or postponement by sending an email to the address provided to us by the registrant and placing a notification on the relevant IIA-AU webpage.
Sole remedy: To the extent permitted by law, any refund or credit issued will be your sole remedy for a postponement or cancellation of an event/course, and IIA-AU will have no further liability to you in respect of any cancellation, variation, rescheduling or postponement for any reason. Any credits issued for postponed or cancelled events/courses that are not used within 12 months of the originally scheduled date of the postponed/cancelled course or event will be forfeited.
Limitation of Liability
To the extent permitted by law, we exclude all conditions and warranties relating to your registration for an IIA-AU event or course. Where IIA-AU’s liability cannot be excluded, such as in relation to the Consumer Guarantees under the Australian Consumer Law or other prescribed terms under legislation, to the extent permitted by law, our liability for breach is limited to the face value of the ticket purchased by you, plus any relevant booking and delivery fees. You agree that IIA-AU will not be able to perform its obligations under these terms and conditions and in relation to the programs to the extent such performance is affected by a Force Majeure Event. To the extent permitted by law we exclude all liability for consequential loss, which includes any indirect loss, loss of profit, loss of data or loss of reputation.
Program
The program is confirmed at the date of publication. IIA-AU reserves the right to make changes to the program as circumstances dictate. Every effort will be made to ensure a program of equivalent standard. Should the revised program no longer meet the attendee’s expectations or requirements and they choose to cancel their registration the above “Cancellation by you” clauses will apply.
Image release
You consent to IIA-AU, its agents and others working under its authority, to take and to have full and free use of video/photographs containing your image/ likeness taken at IIA-AU events and courses. IIA-AU may only use these images for promotional, news, online/ multimedia, research and/or educational purposes by and for IIA-AU and the profession. You agree that you are not entitled to remuneration, residuals, royalties, or any other payment from IIA-AU in respect of your image/likeness or its use. You release, discharge, and hold harmless, IIA-AU and its agents from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video. Should you not agree to the above image release, you must advise IIA-AU at the time of registering for an event or course to see if it is practical for you to be able to attend.
Intellectual property
members. This content is not intended for wider distribution – sharing, broadcasting and/or copying of this content is not permitted according to Australia’s intellectual property laws. Please be respectful of these speakers’ intellectual property so that we can continue to offer similar content in the future.
IIA-AU reserves all its Intellectual Property Rights in the events are owned by, and shall remain vested in, the IIAAustralia and/or its appointed training provider(s).
Membership Products and Services
The following terms and conditions apply specifically to IIA-AU membership products and services.
Eligibility: Eligibility for IIA-AU membership is subject to:
- the eligibility requirements set out on our website in relation to the particular membership products and classes;
- the eligibility requirements set out in our governing documents; and
- payment of the relevant membership fee for that class of membership as set out on our website.
IIA-AU reserves the right to review your application and determine the acceptance or rejection of your application in accordance with the criteria for these eligibility requirements and according to its reasonable discretion. If accepted, your IIA-AU membership is valid until the following 30th June unless otherwise stated.
IIA-AU Constitution, Code of Ethics, Bylaws and other bindings: Upon applying to become a member of IIA-AU, you agree to be bound by :
Membership Reinstatement: Members (except student grad members) may be reinstated at their previous membership level up to two years following their membership lapsing.
Cancellation/refund policy: Subject to any rights you may have under law, IIA-AU can only provide a refund of membership fees in limited circumstances, such as where your membership application has been declined, or IIA-AU materially fails to provide the services and benefits offered to members.
Transfer of membership: IIA-AU memberships are individual and non-transferable.
Upgrading membership: You may apply to upgrade your IIA-AU membership confirming you have met the eligibility requirements and meet any costs associated with assessing competency (if required) and any additional fee related to the higher membership.
Intellectual property
The Intellectual Property Rights in our content, products and services are owned by, and shall remain vested in, IIA-AU.
Other
If any provision of these terms and conditions is deemed invalid or unenforceable, all or part of that provision will be severed from the terms and conditions and will not affect the enforceability of the remaining provisions of the terms and conditions. These terms and conditions are governed by the laws of New South Wales, Australia.